Get your patients off to the best possible start

Ordering and Support

Ordering is easy, you decide how you want support to work for you and your patient.

After you register your patient and teach them their system – our myqufora system specialists are on hand. They can provide system guidance tailored to your patient’s needs at whatever stage they need it. Be that starting to use one of our systems or looking after their system and ordering to suit their needs. The myqufora service is based on best practice to support on-going treatment with a focus on the experience provided to get patients off to the best possible start.

You can also choose from:

*Patients signed up before 12pm will receive any deliveries from Qufora Direct the next day. After that it will take up to 48 hours.

Complete Patient Care

Our nurse team are all experienced in bowel management and support.
They’re your extra pair of hands to look after all your patient’s individual needs. Along-side your instructions and expertise, they will put their arms around your patient and focus on:
It’s all matched towards long-term success for your patient. Our hands-on approach keeps you informed of their progress every step of the way too.

Get your patient set up

Order and support

The easiest way to get your patient’s their Qufora IrriSedo system and off to the best possible start. All deliveries are set up and managed by Qufora Direct.

Your patient can get:

  • A personalised welcome pack with important details, putting the patient’s mind at ease and setting expectations on the next steps – so there’s no surprises*
  • Automated delivery – to receive their Qufora system uninterrupted and on time to follow their regime.
  • Capability to book a call should they need it
  • Regular follow up and support to suit their needs
*Patients signed up before12pm will receive any deliveries the next day. After that it will take up to 48 hours.

Complete Patient Care

It’s over to our experienced nurse team. They see themselves another pair of very capable hands, to help your patient, working in partnership with you. This additional clinical oversight allows for the right intervention, at the right time – with you firmly in control of the patient’s pathway.

What’s behind our approach

Using our experience

Around half of the patients, we speak to who have missed out on requesting their re-order, had simply forgotten.

Our form includes the option for automated delivery. That way your patient can get their system delivery according to your instruction regularly. Our support team will help them with scheduled check ins and a three-month check-up – to make sure they are on track.

The first month is crucial in supporting the patient*

We are committed to ensuring your patients get off to the best possible start with irrigation. You now have the opportunity to tailor their experience to them and their life. Giving them every opportunity to receive their Qufora system on time to follow their regime.

After your teaching of the system, we compliment that with their next stages in their journey get them off to the best possible start.

Setting up a personalised pack and automated service means:

  • It’s more discreet – no need to walk out a clinic with a box
  • The patient experience is elevated and their system deliveries start to feel normal
  • There’s an additional focus on just the key information to get them started and system support from myqufora
* Decision Guide A Emmanuel et Al

Patient-centred care is at the heart of our nurse team. The combined experience of the team in bowel dysfunction and treatment - along with a best practice approach - means a focussed and consistent service for your patients and for you.

Aligning to best practice

The Decision Guide was first published in 2019. Created by key opinion leaders.

The Decision Guide is designed to help healthcare professionals in initiating rectal irrigation. In it, follow-up over three months plays an important role in ensuring patients accept their treatment and move on to follow their regime. And, the first month is crucial in supporting a patient.

The myqufora service is designed around that best practice of follow-up outlined in the Decision Guide to support the patient towards on-going treatment.

What myqufora users are saying

The help of the team has been invaluable. It is a joy to pick up the phone to them. They always give their name and then listen carefully.

91%
felt that the myqufora team provided useful & helpful support
94%
thought that the myqufora support team were helpful and friendly
76%
felt confident after contact from the myqufora support team
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